The process usually takes approximately two to three weeks. This timeframe allows for a thorough evaluation, the necessary work, and a subsequent observation period. We provide a more precise estimate after the initial assessment.

Yes, we begin every project with a detailed evaluation. This allows us to provide a clear, itemised estimate for the recommended work. There are no obligations until you approve the estimate.

Our primary focus is on mechanical and automatic wristwatches. We have experience with a variety of calibres from different eras. We assess each watch individually to confirm we can provide an appropriate service.

All items are handled within our secure workshop premises from arrival to collection. We maintain a documented chain of custody for every timepiece. Your watch is covered under our specialist insurance policy throughout the service duration.

We prioritise the preservation of original parts where their condition allows. When replacement is necessary, we source components that match the manufacturer's original specifications. Our goal is always to support the watch's long-term function and integrity.